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01/09/2023
Minister of Civil Affairs of Bosnia and Herzegovina, Dubravka Bošnjak, held a meeting with the Director of the Agency for Identification Documents, Registers and Data Exchange (IDDEEA), Almir Badnjević. The meeting focused on discussing IDDEEA's plans and future activities, with an emphasis on digitalization, improving services, service to the citizens, and strengthening collaboration.
Considering that IDDEEA plays a crucial role in ensuring and managing identification documents and records, Minister Bošnjak expressed her support for the Agency's work and its efforts to enhance the quality of services.
One of the key topics of discussion was the digitalization of the identification document issuance process. IDDEEA plans to enhance its digital services to make access to services easier for everyone.
The meeting also addressed the importance of cooperation between the Ministry of Civil Affairs and IDDEEA to ensure coordinated and efficient service delivery. Minister Bošnjak expressed the ministry's readiness to provide support in all aspects of the Agency's work.
The meeting between Minister Bošnjak and Director Badnjević concluded with a commitment to jointly improve the work of IDDEEA for better service to the people of Bosnia and Herzegovina. This collaboration promises positive changes in the field of identification documents and services that will benefit everyone.